Free UK Delivery On Orders Over £30

Delivery Information delivers all orders using recorded & insured services. This means that parcels will not be left on the doorstep, or with a neighbour, and someone will need to be at the delivery address in order to sign for and receive your parcel.

Whilst we try to avoid it if possible, your order may be despatched in multiple boxes, and may not arrive at the same time. This can happen for various reasons, including limits imposed by the delivery providers (e.g. weight restrictions, or maximum package dimensions) or for the availability of products. When it does happen, any additional cost is absorbed by

What Charges Are Made For Delivery?

We currently offer two simple delivery options for the UK Mainland:

Free Delivery

If your order, after any discounts, special offers or other reductions, is over £30, then you are eligible for free delivery.

This is a 1 to 3 working day service, though the majority of orders will arrive within 2 working days.

All Other Orders

If your order is less than £30 after any applicable reductions, then delivery is charged at £3.95.

Your order will use the same service as those used by the free delivery offer, i.e. your parcel will arrive within 1 to 3 working days.

What If Nobody's In To Receive My Order?

If there's no answer when the delivery is attempted, your parcel will be stored for you at a local delivery depot, before it is returned to us. The driver will leave a calling card making you aware of where your parcel is, and how to collect it, or rearrange delivery.

What If My Parcel Is Returned?

If your parcel was returned to us as undelivered, we will refund the cost of the goods purchased, less any charges paid for delivery. You can re-order the same items again via the website should you still want them.

What If My Order Doesn't Arrive

If your order has not arrived within 5 working days, please contact us via email.